Terms
The website The website https:/terraza.altiplaweb.es/ and all its material belongs to the company Doña María S.L., with address at Don Remondo 19, 41004 Sevilla.
Contact phone number: +34 954 224 990
Email: contabilidad@hdmaria.com
CIF: B41361270
DOÑA MARÍA S.L. welcomes you and invites you to carefully read the General Conditions of Use of this Website (hereinafter, the “General Conditions of Use”) that describe the terms and conditions that will be applicable to your navigation through it, in accordance with the provisions of the applicable Spanish regulations. Since Hot may modify these Conditions of Use in the future, we recommend that you visit them periodically to be duly informed of the changes made.
In order to ensure that the use of the Website complies with criteria of transparency, clarity and simplicity, the COMPANY informs the User that any suggestion, doubt or query regarding the General Conditions of Use will be received and resolved by contacting DOÑA MARÍA S.L. via email: contabilidad@hdmaria.com.
OBJET
DOÑA MARÍA S.L. provides the content and services available on the Website, subject to these General Conditions of Use as well as the policy on the processing of personal data (hereinafter, the “Data Protection Policy”). Access to this Website or its use in any way grants you the qualification of “User” and implies the unreserved acceptance of each and every one of these General Conditions of Use, DOÑA MARÍA S.L. reserving the right to modify them at any time. Consequently, it will be the responsibility of all Users to carefully read the General Conditions of Use in force on each of the occasions in which they access this Website, so if they do not agree with any of the same set out here, they must refrain from using this Website.
Likewise, you are advised that, occasionally, specific conditions may be established for the use of specific content and/or services on the Website; the use of said content or services will imply acceptance of the specific conditions specified therein.
SERVICES
Through the Website, DOÑA MARÍA S.L. offers Users the possibility of accessing: Information about the company, its contact details, its products and services, its rates, its commercial offers, its location – A contact section to make inquiries by providing your personal data – Links to access social networks (hereinafter the “Services”).
The provider is not responsible for the information and content stored, including but not limited to, forums, chats, blog generators, comments, social networks or any other means that allow third parties to publish content independently on the provider’s website. However, and in compliance with the provisions of art. 11 and 16 of the LSSI-CE, the provider makes itself available to all users, authorities and security forces, and actively collaborates in the removal or, where appropriate, blocking of all content that could affect or contravene national or international legislation, third party rights or morality and public order. If the user considers that there is any content on the website that could be susceptible to this classification, please notify the website administrator immediately.
PRIVACY AND DATA PROCESSING
DOÑA MARÍA S.L. processes your personal data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) and Organic Law 3/2018. Information on your personal data, in accordance with Article 13, Section 2 of the aforementioned Regulation and Organic Law 3/2018, can be found at this [LINK].
INTELLECTUAL AND INDUSTRIAL PROPERTY
The User acknowledges and accepts that all content displayed on the Website and in particular, designs, texts, images, logos, icons, buttons, software, trade names, brands, or any other signs susceptible to industrial and/or commercial use are subject to Intellectual Property rights and all brands, trade names or distinctive signs, all industrial and intellectual property rights, on the content and/or any other elements inserted in the page, which are the exclusive property of DOÑA MARÍA S.L. and/or third parties, who have the exclusive right to use them in economic traffic. For all these reasons, the User undertakes not to reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify such content, keeping DOÑA MARÍA S.L. harmless from any claim arising from breach of such obligations. Under no circumstances does access to the Website imply any type of waiver, transmission, license or total or partial transfer of said rights, unless expressly stated otherwise. These General Conditions of Use of the Website do not confer on Users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the Website and/or its Contents other than those expressly provided for herein. Any other use or exploitation of any rights shall be subject to the prior and express authorization specifically granted for this purpose by DOÑA MARÍA S.L. or the third party owner of the affected rights.
The content, text, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing on this site, as well as the site itself as a whole, as a multimedia artistic work, are protected as copyright by intellectual property legislation. DOÑA MARÍA S.L. is the owner of the elements that make up the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content of the Website or, in any case, has the corresponding authorization for the use of said elements. The content provided on the Website may not be reproduced in whole or in part, nor transmitted, nor recorded by any information recovery system, in any form or by any means, unless prior written authorization is obtained from the aforementioned Entity.
It is also prohibited to suppress, evade and/or manipulate the “copyright” as well as the technical protection devices, or any information mechanisms that the contents may contain. The User of this Website undertakes to respect the rights stated and to avoid any action that could harm them, DOÑA MARÍA S.L. reserving in all cases the right to exercise any legal means or actions that correspond to it in defense of its legitimate intellectual and industrial property rights.
OBLIGATIONS AND RESPONSIBILITIES OF THE WEBSITE USER
The User agrees to:
Make appropriate and lawful use of the Website and its contents and services, in accordance with: (i) the applicable legislation at all times; (ii) the General Conditions of Use of the Website; (iii) generally accepted morality and good customs and (iv) public order.
Provide all the technical means and requirements needed to access the Website.
Provide truthful information when filling out the forms on the Website with your personal data and keep them updated at all times so that they reflect the User’s actual situation at all times. The User will be solely responsible for any false or inaccurate statements made and for any damages caused to DOÑA MARÍA S.L. or third parties due to the information provided.
Notwithstanding the provisions of the previous section, the User must also refrain from:
a) Make unauthorized or fraudulent use of the Website and/or its contents for purposes or effects that are illegal, prohibited in these General Conditions of Use, harmful to the rights and interests of third parties, or that in any way may damage, render useless, overload, deteriorate or prevent the normal use of the services or documents, files and all types of content stored on any computer equipment.
b) Access or attempt to access restricted resources or areas of the Website, without complying with the conditions required for such access.
c) Cause damage to the physical or logical systems of the Website, its suppliers or third parties.
d) Introduce or spread computer viruses or any other physical or logical systems that may cause damage to the physical or logical systems of DOÑA MARÍA S.L., its suppliers or third parties.
e) Attempt to access, use and/or manipulate the data of DOÑA MARÍA S.L., third-party suppliers and other Users.
f) Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
g) Delete, hide or manipulate the notes on intellectual or industrial property rights and other identifying data of the rights of DOÑA MARÍA S.L. or third parties incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be inserted in the contents.
h) Obtain or attempt to obtain the contents using means or procedures other than those which, depending on the case, have been made available for this purpose or have been expressly indicated on the web pages where the contents are located or, in general, those which are normally used on the Internet because they do not entail a risk of damage or disablement of the website and/or the contents.
i) In particular, and by way of example and not exhaustively, the User undertakes not to transmit, distribute or make available to third parties information, data, content, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:
(i) In any way is contrary to, belittles or violates the fundamental rights and public freedoms recognized by the Constitution, International Treaties and other current legislation.
(ii) Induces, incites or promotes criminal, denigrating, defamatory, violent or, in general, contrary to the law, morality, generally accepted good customs or public order.
(iii) Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition.
(iv) Incorporate, make available or allow access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order.
(v) Induce or may induce an unacceptable state of anxiety or fear.
(vii) It is protected by intellectual or industrial property legislation belonging to DOÑA MARÍA S.L. or third parties without the intended use having been authorized.
(viii) It is contrary to honor, personal and family privacy or the image of people.
(ix) It constitutes any type of advertising.
(x) It includes any type of virus or program that prevents the normal operation of the Website.
If you are provided with a password to access any of the services and/or content of the Website, you are obliged to use it diligently, keeping it secret at all times. Consequently, you will be responsible for its proper custody and confidentiality, and you undertake not to transfer it to third parties, temporarily or permanently, or to allow access to the aforementioned services and/or content by third parties. Likewise, you are obliged to notify DOÑA MARÍA S.L. of any event that may involve improper use of your password, such as, for example, its theft, loss or unauthorised access, in order to proceed with its immediate cancellation. Consequently, as long as you do not make the above notification, DOÑA MARÍA S.L. shall be exempt from any liability that may arise from improper use of your password, and you shall be responsible for any unlawful use of the contents and/or services of the Website by any illegitimate third party.
If you negligently or intentionally fail to comply with any of the obligations established in these General Conditions of Use, you will be liable for all damages that may arise from such non-compliance for DOÑA MARÍA S.L.
RESPONSIBILITIES
DOÑA MARÍA S.L. does not guarantee continued access, nor the correct viewing, downloading or use of the elements and information contained in the pages of the Website, which may be impeded, hindered or interrupted by factors or circumstances beyond its control.
DOÑA MARÍA S.L. is not responsible for any decisions that may be taken as a result of access to the content or information offered, as such decisions are taken by the user in the free exercise of his or her will.
DOÑA MARÍA S.L. may interrupt the service or immediately terminate the relationship with the User if it detects that use of its Website or any of the services offered therein is contrary to these General Conditions of Use.
DOÑA MARÍA S.L. DOÑA MARÍA S.L. is not responsible for damages, losses, claims or expenses arising from decisions made by the user in the free use of his or her will during his or her visit to the Website, unless said damages, losses, claims or expenses are directly attributable to DOÑA MARÍA S.L. due to errors on the page, error or omission.
DOÑA MARÍA S.L. shall only be responsible for removing, as soon as possible, the content that may cause such damage, provided that it is so notified. In particular, DOÑA MARÍA S.L. shall not be responsible for damages that may arise, among others, from:
(i) interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in the telecommunications lines and networks, or for any other cause beyond the control of DOÑA MARÍA S.L.
(ii) illegitimate interference through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other.
(iii) improper or inappropriate use of the Website.
(iv) security or navigation errors caused by a malfunction of the browser or by the use of outdated versions of the same. The administrators of DOÑA MARÍA S.L. reserve the right to remove, in whole or in part, any content or information present on the Website.
DOÑA MARÍA S.L. excludes any liability for damages of any kind that may be caused by the misuse of the services freely available and used by the Users of the Website. Likewise, DOÑA MARÍA S.L. is exonerated from any liability for the content and information that may be received as a result of the data collection forms, which are only used for the provision of consultation and query services. On the other hand, in the event of causing damages due to illicit or incorrect use of said services, the User may be held liable by DOÑA MARÍA S.L. for the damages or losses caused.
You shall defend, indemnify and hold DOÑA MARÍA S.L. harmless from any damages arising from claims, actions or demands of third parties as a result of your access to or use of the Website. You also agree to indemnify DOÑA MARÍA S.L. against any damages arising from your use of “robots”, “spiders”, “crawlers” or similar tools used for the purpose of collecting or extracting data or any other action on your part that imposes an unreasonable burden on the operation of the Website.
HYPERLINKS
The User undertakes not to reproduce in any way, not even through a hyperlink or hypertext link, the DOÑA MARÍA S.L. Website, as well as any of its contents, unless expressly authorized in writing by DOÑA MARÍA S.L.
The DOÑA MARÍA S.L. Website includes links to other websites managed by third parties, in order to facilitate the User’s access to information from collaborating and/or sponsoring companies. Accordingly, DOÑA MARÍA S.L. is not responsible for the content of said websites, nor is it in a position to guarantee and/or offer the services and/or information that may be offered to third parties through third-party links.
The User is granted a limited, revocable and non-exclusive right to create links to the main page of the Website exclusively for private and non-commercial use. Websites that include a link to our Website (i) may not imply that DOÑA MARÍA S.L. recommends that website or its services or products; (ii) may not misrepresent their relationship with DOÑA MARÍA S.L. or claim that DOÑA MARÍA S.L. has authorized such a link, or include trademarks, names, trade names, logos or other distinctive signs of DOÑA MARÍA S.L.; (iii) may not include content that may be considered in bad taste, obscene, offensive, controversial, that incites violence or discrimination based on sex, race or religion, contrary to public order or illegal; (iv) may not link to any page of the Website other than the main page; (v) must link to the Website’s own address, without allowing the website creating the link to reproduce the Website as part of its website or within one of its “frames” or to create a “browser” on any of the pages of the Website. DOÑA MARÍA S.L. may request, at any time, that you remove any link to the Website, after which you must immediately proceed to remove it. DOÑA MARÍA S.L. cannot control the information, content, products or services provided by other websites that have established links to the Website.
Consequently, DOÑA MARÍA S.L. does not assume any type of responsibility for any aspect relating to such websites.
COOKIES
You can consult the information about cookies by accessing this LINK
DURATION AND TERMINATION
The provision of the service of this Website and the other services have, in principle, an indefinite duration. However, DOÑA MARÍA S.L. may terminate or suspend any of the portal services. When possible, DOÑA MARÍA S.L. will announce the termination or suspension of the provision of the specific service.
REPRESENTATIONS AND WARRANTIES
In general, the content and services offered on the Website are for informational purposes only. If the products or services shown on the website are made available to the user, the corresponding general contracting conditions will apply.
FORCE MAJEURE
DOÑA MARÍA S.L. shall not be liable in any case in the event of inability to provide service, if this is due to prolonged interruptions in the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous events.
DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION
These General Conditions of Use, as well as the use of the Website, shall be governed by Spanish law. In the event of litigation, the contracting parties shall be subject to the courts and Tribunals of the place of residence of the interested party, with the party that breaches the contract assuming the judicial and extrajudicial costs arising from the claim, including the costs of lawyers, solicitors, etc.
In the event that any provision of these General Terms of Use is found to be unenforceable or void under applicable law or as a result of a court or administrative ruling, such unenforceability or voidness shall not render these General Terms of Use unenforceable or void as a whole. In such cases, DOÑA MARÍA S.L. shall modify or replace said provision with another that is valid and enforceable and that, to the extent possible, achieves the objective and intention reflected in the original provision.
If you do not agree with the contracted services and are a customer belonging to the European Union, except for Spain, you can go to the following link to make the appropriate claim: http://ec.europa.eu/consumers/odr/
GENERAL TERMS AND CONDITIONS
Identity of the parties:
On the one hand, the supplier of the goods or services contracted by the user, DOÑA MARÍA S.L., with registered office Don Remondo 19, 41004 Seville, Spain and CIF B41361270 with customer service telephone number +34 954 224 990 and email address contact contancia@hdmaria.com and otherwise,
Any user who accesses the website https://terrazadonamaria.es/
And by contracting the services marketed by DOÑA MARÍA S.L., (hereinafter, the services or the service), you agree to be bound by these current general conditions. The user must have carefully read these conditions before contracting the services.
General information:
It is a platform that is responsible for organizing and managing reservations for rural accommodation to offer users an alternative way to spend their free time.
Below is the contractual document that will govern the contracting of services for them through the website owned by DOÑA MARÍA S.L.
Acceptance of this document implies that the user:
- You have read, understood and comprehend what is stated herein.
- That is a person with sufficient capacity to act to contract the services listed on the website.
- Who assumes all obligations set forth herein.
These conditions will have an indefinite period of validity and will be applicable to all reservations made through the website https://terrazadonamaria.es/
The provider reserves the right to unilaterally modify these conditions, without this affecting the promotions, if applicable, in which they were reserved prior to the modification.
Reservations will be valid exclusively for those users who have fully accepted the general and specific terms and conditions of sale. Without this acceptance, it will not be possible to formalize the reservation process.
The specific conditions of sale vary depending on each of the reservation services.
It is necessary that the user carefully read the specific conditions of the selected service before proceeding to purchase the service. The specific conditions will be found in the respective accommodations, with these prevailing over the general booking conditions. The purchasing procedure will be carried out in Spanish and English, although we will gradually expand the languages.
Prices:
The prices of the products offered on the website are expressed in Euros (€). The prices indicated next to each product include VAT and can be viewed from the start of the reservation, with said taxes being broken down in the final summary before proceeding to payment. In the event of any offer, discount or promotion, it will be reflected on this website and you can opt for it. Our company reserves the right to make, at any time and without prior notice, any changes it deems appropriate, and may update them daily. Once the reservation has been made, the prices will remain the same.
Occasionally, a cheaper rate for a specific service, product or stay is available on our website. However, these rates may have special restrictions and conditions, for example regarding cancellation and refund. Please check the details and conditions of the relevant booking, service or product carefully to understand the conditions before booking.
Obvious errors (including typos) due to technical or human errors are not binding when the price stipulated for the reservation is clearly ridiculous, the reservation will not be valid, being cancelled and said contract terminated, returning the amount paid for it or offering you the possibility of maintaining it by paying the difference. We ask that if you detect that your reservation suffers from this contractual defect, you contact us to resolve this incident. For any information, the user may contact us through the customer service telephone number +34 954 224 990 or the contact email accountancy@hdmaria.com
Any payment made to the provider entails the issuance of an invoice in the name of the registered user or the company name provided by the user at the time of making the reservation.
PAYMENT METHOD
a) Payment/reservation by credit/debit card: You can pay comfortably with your credit card or reserve the service where we will use your card as a reservation guarantee. (Depends on the type of rate selected and the rest of the reservation conditions).
